Returns & Replacement
How Wonder Bazar handles damaged, defective or wrong items — what qualifies, the 48-hour window to report, and how replacements or refunds are issued.
Every order is checked before it leaves us, and most of our pieces are limited or one-off styles. We do not offer returns or exchanges for change of mind, fit, or a colour shade that looks slightly different from your screen. We do stand fully behind quality — if your order arrives damaged, defective or wrong, we will make it right.
When we accept a return
We offer a replacement or refund only when the item:
- Arrives damaged or defective
- Is the wrong product, size or colour from what you ordered
- Is reported within 48 hours of delivery with a clear unboxing photo or video
What is not covered
We cannot accept returns or exchanges for change of mind, fit, or minor colour and shade differences between the screen and the fabric. For hygiene reasons, innerwear and blouse pieces stitched or altered on request are non-returnable unless they arrive damaged or wrong.
How to raise a request
Message us on WhatsApp at +919090949393 or email mywonderbazar@gmail.com within 48 hours of delivery with your order number and a clear photo or unboxing video of the issue. Our team will verify it and share the next steps, including pickup or return shipping at no cost to you.
Replacement & refunds
Once we verify the issue, we send a free replacement of the same item wherever stock allows. If a replacement is not available, we issue a full refund to your original payment method (or as store credit for COD orders, by mutual agreement) within 5–7 business days of approval. You never pay return shipping when the mistake is ours.